Draft under legal review. Details in brackets are still being defined.

Notice on children's accounts

Last updated: October 18, 2026

This notice is for parents and legal guardians who create a Memouring account for a child, and for the children who use one. It adds to our privacy policy and terms of use, which apply to child accounts too.

Who can create a child account

• An adult with their own Memouring account who is the child's parent or legal guardian. The child can be any age under 18.
• First, the adult passes a card check: we charge 1 US dollar to a card through Stripe and refund it at once. It shows us that an adult is setting the account up. An active Pro subscription counts as the check.
• When adding the child, the adult types their full name and accepts our terms and privacy policy on the child's behalf. We keep that agreement as proof.

What we collect about the child

• Their full name, and the username and password the adult chooses. We pass the password straight to our authentication provider and don't store it.
• The country of residence copied from the adult's account, and the language, which starts as the adult's and the child can change.
• The day they turn 18, worked out from the date of birth the adult types. We don't keep the date of birth itself.
• No email address. The child signs in with the username. Behind the scenes, our authentication provider knows the account by an address made from the username on a domain that has no mailbox. It never receives email and is never shown.
• What the child adds to the family trees the adult chooses: people, diary entries, photos, voice notes and advice posts, and a profile photo if one is added.
• The same technical and security records as any account, listed in section 2 of the privacy policy.

About the adult, we also keep the card check (Stripe's reference, the amount and when it was refunded, never the card number) and the agreement (the adult's name, when they agreed and the version of the terms).

How it is used, and who sees it

• Only to run the account and to show what the child adds to the people in the trees the adult chooses, according to their role.
• A child's new diary entries start private. The child chooses which ones to share.
• A child account can't buy anything, send invitations, own a tree or use Memouring's AI features. Nothing the child uploads or records is sent to the AI providers we work with. The child can dictate diary entries: the browser sends what they say to its own speech service (Google, Microsoft or Apple) to turn it into text, as a phone keyboard's dictation does.
• We don't sell it, use it for advertising or show ads. We share it only with the service providers that run Memouring, listed in section 5 of the privacy policy.

What the parent or guardian can do

From the Children page in the app, the adult who manages the account can:

• choose which of their own trees the child takes part in, and whether the child can edit them;
• set a new password or change the username;
• pause the account and turn it back on;
• see the diary entries, files and advice posts the child added, and delete any of them. Until the child turns 13, that includes everything. From 13, private diary entries stay private: the adult sees that they exist and can delete them, but can't read them;
• download a copy of the child's information;
• hand the account to another parent or guardian, who passes their own card check;
• delete the account. What the child wrote, recorded or uploaded is deleted from every tree, except any Family Book sections they wrote. Those, and the people, relationships and life events they added, stay in the family tree. When deleting, the adult also chooses whether to delete the child's saved edits to other people's Family Book sections; those sections' current text stays either way. Afterwards, the adult who deleted the account can still read and delete the child's sections, and any edits they kept, in Settings, under Children.

To stop us collecting anything more, delete the account or write to us (below). An adult who manages a child under 18 can't delete their own Memouring account until they transfer or delete the child's.

When the child turns 18

The adult's part ends. The person adds their own email address and confirms it, and the account becomes theirs: from then on they sign in with that email. Until they do, the account can only be used to add that email.

How long we keep it

• The child's account and content: until the account is deleted.
• The adult's agreement: until the child's account is deleted.
• The card check: with the adult's account, and for as long as an agreement refers to it.
• Transfer and claim links: they expire after 7 days. Who a transfer was sent to is kept until the child's account is deleted.

For the child

• Your parent or guardian made this account for you and looks after it until you turn 18.
• You sign in with your username and password. If you forget your password, ask them for a new one.
• Your new diary entries are private at first. You choose what to share.
• Until you're 13, your parent or guardian can see everything you add. From 13, they can't read your private diary entries, but they can still delete them.
• They can pause your account, change your password or username, and delete things you added.
• When you turn 18, the account becomes yours: you add your own email and sign in with it.
• If someone posts something that upsets you, tap Report on it, or block them. You can also tell your parent or guardian.
• If something here worries you, talk to your parent or guardian, or write to us.

Contact

Questions, or a request to see or delete a child's information: see our privacy contact page or email [e-mail de contato — a definir / contact email — TBD]. We reply within 15 days.